Frequently Asked Questions

Below are some of the most common questions we receive from our customers. If your question isn’t answered here, feel free to reach out to our team directly.

Product Availability

Q: Do you have [car model] exhaust systems in stock?
A: We carry a wide range of exhaust systems in stock for popular models. Availability may vary, so please check the product page or contact us for up-to-date stock levels.

Q: Is the 4-inch exhaust system available in stainless steel?
A: Yes, many of our systems are available in both aluminised and stainless steel. Check the specific product listing for options.

Compatibility

Q: Will this exhaust fit my 2017 Isuzu D-Max?
A: Most listings will include vehicle compatibility information. If you're unsure, provide us with your vehicle's make, model, year, and body type, and we'll confirm for you.

Q: What year models does this system suit?
A: Compatibility details are shown on each product page. If your model isn’t listed, just ask — we may have an alternative.

Shipping & Delivery

Q: How much is shipping and how long does it take?
A: Shipping costs vary depending on your location and item size. Estimated delivery times are displayed at checkout. We aim to dispatch all orders within 1–2 business days.

Q: Do you offer free delivery?
A: We occasionally run free delivery promotions. Look for banners on the website or check the product page for current offers.

Installation & Fitting

Q: Do you also fit exhausts onsite?
A: We are an online-only store and do not offer onsite fitting. However, we can recommend trusted workshops if needed.

Q: Are installation instructions provided?
A: Most of our exhaust systems are designed for easy DIY installation and come with instructions. If not, we’re happy to provide guidance.

Pricing

Q: How much does the system cost for my vehicle?
A: Prices vary depending on the vehicle and the type of system (e.g., DPF-back, turbo-back, stainless). Visit the relevant product page or contact us for a quote.

Q: Do you offer discounts?
A: From time to time we run sales and promotions. Sign up for our newsletter or follow us on social media to stay updated.

Warranty & Returns

Q: Do your products come with a warranty?
A: Yes, all our products come with a manufacturer’s warranty. 

Q: What’s your return policy?
A: We accept returns for unused items within 30 days. Please read our full return policy for more details.

2 year warranty 5 year warranty

Our 409 stainless steel and aluminised steel IGNITE Exhausts are backed by a 5 year warranty and 2 year warranty respectively. Should the item you receive be faulty in any way, please contact us and we’ll make sure the correct process is followed so the issue can be addressed as quickly as possible for you.

Opening Hours & Contact

Q: Are you open on weekends?
A: As an online store, we’re open 24/7 for orders. Customer support is available during standard business hours, Monday to Friday.

Q: How can I contact you?
A: You can reach us via the contact form on our website or by replying to your order confirmation email.